I’m using a RTK GNSS receiver (SparkFun Express) connected to an Android smartphone. I capture pictures using Mapillary app. Back, I’m uploading pictures using the app itself and wifi. Time to time, the online processing fail on sone sequences. I’m reporting each failed sequence using email to zendesk. Indeed, I don’t get appropriate answer in that I’m still loosing sequences
Hi Eric,
This particular sequence failed in the initial processing stage. Similar to one of your previous failed uploads, because this sequence failed more than 7 days ago, we are unable to retrieve the data for it, apologies.
So, usually, they answer too late.
Once, they answer quickly :
This sequence (Cluster ID: …) is showing an “invalid GPS data” error. Make sure that your device’s GPS settings are calibrated properly prior to capturing your sequences.
So, I asked for more details:
Can you be more precise on “invalid GPS data”? Does it concern the whole sequence? One or few pictures?
[…]
I’m still waiting for answer… and, of course, it was 7 days ago, so they will not be able to investigate.
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